Returns & Exchanges
At Àerre, we want you to be completely satisfied with your beauty journey; if a product doesn't meet your expectations, we offer a hassle-free 30-day return policy. Our process is designed to be as seamless as our skincare, ensuring you can shop with total confidence.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Pack Your Items
Carefully place the unused or gently used products in their original packaging to ensure they are protected during transit.
Attach the Label
Download and print the prepaid shipping label provided via email and affix it securely to the outside of your return package.
Receive Your Refund
Once our team inspects your return, we will process your refund or store credit within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing